May 29, 2017 By: Shannon Arner
In this business, we receive a lot of people telling us that they want to work for Pet ‘n Nanny which is extremely gratifying, and an honor to hear. We pride ourselves on having a professionally driven business, caring for pets, while also making sure that our employees are happy and taken care of. The part that isn’t always so great is when it is followed up by “I would love that job; I just love pets”. Also true, someone always knows someone who they think should work for Pet ‘n Nanny because “they love pets”. To be honest, that is a trait that is a must, but it isn’t enough.
Does that seem negative? Well, it’s not meant to be. To be blunt, I can’t imagine someone wanting to work with Pet ‘n Nanny who doesn’t love pets and animals. It’s like saying, “I want to be a lifeguard, because I love water”. Loving water isn’t enough. Wanting to save lives and help people is the driving force in that case. It’s the same thing with pets. To be a professional pet sitter, one must carry a plethora of traits, loving pets is on the list among many more important aspects.
If you go to any social media community page, you will inevitably see a pet parent seeking a caretaker for their pet while they are away. You will then see at least 10 hobbyist pet sitters reply with something along the lines of, “I can take care of your pet. I am an animal lover”, or “My 12 year old loves dogs, she can do it”. I cringe at this, and want to tell the pet parents all of the stories of parents who did not hire a professional, and how it went, very, very wrong. Same for parents who go to “uber-like” sites like Dog Vacay or Rover to find a pet sitter. Would you hire an uber-driver to care for your pets, or your kids? Then, I remind myself, in the words of Elsa, “Let it go”. Fortunately, with pet parents who give us the honor of caring for their pets, professionally, we don’t have to explain the importance. For those of you who need some clarification of why it is important to hire a professional, here are some of about a thousand reasons:
- Your pets are children. They depend on you for everything. Would you leave your children with the kid up the street who loves kids, and has no experience nor training in caring for children? Hopefully, the answer is no.
- Someone who just adores animals is great, but they won’t necessarily know how to handle an emergency should one arise. Are they Pet CPR/First Aid trained? Most likely, no.
- A hobbyist or neighbor won’t have insurance nor bonding, nor a membership in a professional organization like Pet Sitters International. Our insurance and bonding is through a local insurance agency- we provide you with our agent’s information so you can call to obtain proof. We have nothing to hide.
- A hobbyist won’t invest time and money into training, classes, and skill-building to make sure they know what is best in the line of care for your pet. Does the hobbyist hold a Certification of Professional Pet Sitter? CPPS is a certification we hold, and have to continue education to earn credits towards maintaining that certification. It is a way for us to stay up-to-date on the important aspects and safety of professional pet sitting.
- A friend or neighbor doesn’t have over 15 years of experience and a reputation to uphold, professionally. Hiring a professional means your pets are the priority. No beach plans, nor dinner engagements get in the way of your pet’s care.
- If something were to go wrong with your pet or your home, and the person you found on an uber-like site was the caretaker, he/she can go on living their life, worry-free, with no repercussions. If we, Pet ‘n Nanny do something that harms your pet or you home, our livelihood, our entire reputation, our business, not to mention our employees’ careers are down the drain. We have a lot to lose, but we are a highly trained and will make sure we mind everything down to every little detail to make sure you and your pets are safe.
- Countless are the times in the past in which a pet parent decides to have a neighbor “share care” alongside Pet ‘n Nanny, and the neighbor leaves a door unlocked, or an appliance on. We catch the mistake, remedy it, documenting the incident, and notify the parent, only for the parent to then realize all of the things that can go wrong, and if Pet ‘n Nanny hadn’t been involved, they would have possibly not known about it, unless it was too late.
There are many more reasons- reasons I could fill a book with, but most pet parents get it. Here is a link you can review for more explanation into the important of hiring Pet ‘n Nanny: http://www.petnnanny.com/why/ Also, a great read is this article written by Ingrid King, of The Conscious Cat, on why you should hire a professional pet sitter.
Scare tactics aren’t fun, and we want to keep this on a positive note. We want to stress the importance to pet parents who are Pet ‘n Nanny clients, as well as those who are not, that we at Pet ‘n Nanny develop strong ties to our furry clients. Once they are part of the Pet ‘n Nanny family, we are bound to their well being. We think of them when we are not there, we are excited by their accomplishments, birthdays, great test results, etc. We are also very sad when they are not well, and cross over the Rainbow Bridge. The pet industry ranks alongside emergency responders with high levels of compassion fatigue. We, in the professional pet industry feel empathy and care on a level those who are unprofessional, would not understand. However, we have procedures in place to assist ourselves with this process, taking breaks when we need, resting after busy holidays pass, and making sure we are in the best way to care for your pets. We are devoted to your pets, we love your pets, however, we have skills, and are detail-oriented to be able to handle situations that a hobbyist or a neighbor kid would be unprepared to handle.
This is professionalism. This is Pet ‘n Nanny.
Loving pets is a wonderful attribute to have, as a person. We could possibly be friends, have coffee, and talk about our general love of pets, however, it isn’t enough to work as a professional pet sitter for Pet ‘n Nanny, and shouldn’t be enough for you to trust in the care of your pets.